DoubleTree by Hilton West Palm Beach review

We stayed at this hotel over the weekend of February 16, 2013 after we drove to West Palm Beach to see my favorite comedian. We got the points for this stay after transferring the Hawaiian miles earned from the Bank of America Hawaiian Airlines credit card on a 1 to 2 basis.

DoubleTree front view

The hotel is less than 5 minutes away from West Palm Beach International Airport, so you do run into a lot of flight crews checking in all the time.

We booked the Junior Suite online for 35,000 Hilton Honors points. The hotel includes free parking and high-speed internet access, and there is a buffet breakfast for a fee. Lunch is also served on premises and they have room service. The hotel also has a free shuttle that runs every half hour until 1:00 a.m. to the airport and to City Place, the main center of attractions at West Palm Beach. In fact, we reserved this hotel solely because of this service, which we planned on using so we didn’t have to pay for parking or drive after having drinks at the comedy club. The shuttle service was actually very good. Paul, the driver, was very friendly and he offered some recommendations of places to visit at City Place. He also gave us his business card and told us that when we were ready to go, we could just call the hotel and request the shuttle. We did, and he was at City Place within 5 minutes to pick us up.

Checking in:

We showed up at around 1:00 p.m. hoping to check in, but the hotel was pretty full and they had a lot of late check outs, so the room we requested wasn’t available. So we left and went to have lunch to a restaurant nearby and went back a little over an hour later and the room was ready at that point. Thanks to my Hilton Gold status we received 2 breakfast vouchers and also a free drink coupon for the bar, which I also used. We were also given two free bottles of water as a welcome amenity. I also requested late check out and they gave us a 1:00 p.m. time, which they said we could try to extend the next morning, but we didn’t need it.

DoubleTree WPB lobby

The room:

Our room was on the top floor, which is reserved for Hilton Honor members.

DoubleTree WPB Hilton Honors floor

What we’ve learned from prior experiences in staying with Hilton is that what they call a Junior Suite is simply a larger room with a couch and extra TV, which is good enough for us, but in my opinion this isn’t really a “suite”.

DoubleTree WPB suite

 

DoubleTree WPB Suite

 

DoubleTree WPB suite amenities

The bed was very comfortable. The room had a small sink, and also a small fridge where we put our bottles of water and some snacks we had taken with us.

DoubleTree WPB - bed

For a “suite” (or any other room for that matter) the bathroom was very tiny, with very little counter space. Again, for two people and only one night, it was fine, but I can see how it can be inconvenient if you carry a lot of stuff. The shower had good water pressure, but the toilet didn’t flush very strongly and the door lock didn’t really work.

DoubleTree WPB - shower

 

DoubleTree WPB - bathroom sink

The only thing I would call a problem with the room is that the front door wasn’t sound proof, and you could hear the housekeepers going up and down the hall, and all their conversations, which at some point got pretty loud. At least it wasn’t an issue at night since the floor was pretty quiet.

Other hotel features:

The hotel has a small restaurant where they serve breakfast and dinner. We used our free breakfast vouchers in the morning of check out. The breakfast buffet had plenty of selections with scrambled eggs, bacon, sausages and meat patties, cereal, milk, toast and bagels. No yogurt within sight. The eggs and bacon were very good. The coffee was amazing.

DoubleTree WPB - restaurant

The hotel has a pool (no whirpool) and the water was pretty tolerable for February, although we didn’t use it. No towels nearby, so be sure to take your room towels with you.

DoubleTree WPB - pool

 

ConclusionThe hotel is a little out of the way for walking to City Place, and there isn’t really much nearby since this is a commercial area, but the free shuttle to City Place and the airport, which are both less than 5 minutes away, more than makes up for this. If you’re in West Palm Beach and want a convenient location with free parking and WiFi and easy access to I-95, this is a good hotel for that purpose.

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