Hyatt Regency Tamaya – Review

During mid-October we had the opportunity to stay at the Hyatt Regency Tamaya Resort & Spa in Albuquerque, New Mexico. The purpose of our visit to the city was to attend the annual Albuquerque International Balloon Festival, which takes place around October, and it’s an event I really recommend for anyone to put on their bucket list.

Location:

The hotel is 30 miles north of the airport, located right near the bank of the Rio Grande, so we rented a car for the duration of our stay, and we were very glad we did. My parents were joining us on the second night, so I had reserved one room for 4 nights taking advantage of my Citi Prestige 4th night free benefit, and a second room for 3 nights.

Main entrance

Check-in:

Check-in itself was fine, but one blip during the process was when I inquired about the location of the Regency Club. I was surprised and disappointed to find out the club was no longer operating. It was particularly surprising since the hotel’s info on the Hyatt app still referred to the lounge, so that information had not been updated when we stayed. Note to self: Always check with the hotel before my stay.

Lobby:

The lobby and the hotel in general have a Southwestern decorating theme which we really liked. There are a couple of fireplaces and tables with games for guests to just spend time at the lobby.

Executive Suite

A few days before arriving, Herb, the hotel’s GM, reached out to me via email to welcome me and see if there was anything he could do for us. I mentioned that I had hoped to secure a suite but there were none for sale, so I was pleasantly surprised when he obliged and secured one for us, especially since I did not have to use a Globalist Suite Upgrade voucher.

The suite was very spacious and had lots of natural light.

There was also a kitchenette by the entrance, which was convenient as we would run out for food at the Albertson’s and Walmart nearby and have a place to handle it and store it.

The bedroom was separated by a half wall with openings on both sides.

The bathroom was at the end of the bedroom on the left side, facing the closet.

The best feature was the view. Both the living-room and the bedroom had balconies, and the weather was perfect to sit outside and enjoy the view.

Restaurants:

Globalists receive complimentary breakfast at the Santa Ana Cafe, the resort’s main restaurant.

The breakfast options and food quality were excellent. I loved the huevos rancheros and really recommend them if you are staying here. Get them with green chile if you’re in for a good spicy kick.

Huevos Rancheros

The buffet spread was also pretty decent and there is an omelette station, but as Globalist I would definitely stick with the a la carte menu.

The Santa Ana Cafe also has an outdoor section, and we sat outside and had lunch there on our first day since the weather was nice and cool.

I had the crab and cactus fundido which was very good, and my wife had the Moxie salad, which was also very good and fresh.

Moxie salad

Overall I found the food to be excellent. The staff was friendly and welcoming although I found the service to be average. Orders were incorrect a couple of times, and espressos were brought out tepid two days in a row, so I had to emphasize for them to be brought out as soon as brewed, since espresso gets cold right away. One of the servers did comp one of our items due to an order mix-up, which we appreciated.

Our first evening we also had drinks and a couple of appetizers at the Rio Grande Lounge.

The setting and views are great, but I found the mojitos at the lounge to be of poor quality and overpriced, and the food we tried was nothing to write home about, which is always something I somewhat expect when having domestic lounge food. Not having a Regency Club really took a toll on our pocket that day, so we decided to have dinner elsewhere the rest of the evenings. There are lots of options nearby if you are willing to drive a couple of miles out of the resort, which we were ok with.

Outside of breakfast hours I would also have an espresso or two at the Trading Post, a coffee shop by the lobby. Staff was friendly and attentive. Having counted on a Regency Club with complimentary espresso that was no longer open, and not having brought my Minipresso since I was counting on the lounge, I spent quite a bit of coffee money during our stay.

Amenities:

The resort has lots of amenities included in the resort fee, including bike rentals, which we tried to do, but our son was having none of it. There is a golf course if you’re into that sort of thing, and there are a handful of pools, although one of them was closed during our stay. Overall the property is beautiful to just have peaceful walks and relax, and there are a few trails you can walk and bike.

This pool and slide were closed

Overall Impression:

This is a solid property that we really enjoyed visiting and really recommend if you’re planning on visiting the area. The staff was friendly, the surroundings were beautiful and quiet, and although it doesn’t have an ideal location if the main purpose of your visit is the Balloon Festival, it’s a great property on its own to spend a few days relaxing and getting to know the surrounding areas (we even drove to Santa Fe one day). Whenever our travels bring us back to Albuquerque I would not hesitate to stay here again.

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